I have an older computer I want to use for classes. What are the system requirements for Blackboard?
I plan to attend at least some of my classes remotely. What do I need in order to do that?
How do I get to the Blackboard login page?
If you are currently logged into the UACCM Portal, you can open the Blackboard tab, and then click on the link labeled Click here to go to UACCM's Blackboard login page
If you’re not logged in to the Portal, you can go directly to the Blackboard login page by navigating to https://uaccm.blackboard.com using Chrome, Firefox, or Safari.
I changed my network password, but Blackboard says my new password is invalid.
Blackboard is a third-party service provided by an outside vendor, so changing your password on the UACCM network does not affect your Blackboard password. It will remain the same until you change it yourself. We generally recommend that you do this when you change your network password just to make things simpler, but it is your choice.
If you want to change your Blackboard password, there are directions on the IT/Computer Info page of the Portal in the Handouts section under Password Management.
I am registered for classes next semester, but I can’t see my courses in Blackboard.
Individual course frameworks, or “shells” are added to Blackboard prior to the beginning of the semester. Once these shells are available, instructors can begin adding the course content that students will use, such as announcements to students, the syllabus, course materials, calendar, etc.
To avoid confusion, course shells for the upcoming semester’s courses are not added to Blackboard until the current semester’s courses are complete and final grades have been submitted. For the Fall semester, course shells should be visible by the first week of August. For the Spring semester, course shells should be visible by the first week of January. Summer session course shells should be visible by the last week of May.
I’m on a course page in Blackboard and needing to join a Collaborate session, but I can’t see my course menu.
What has most likely happened is that you have accidentally clicked on the border that runs down the right edge of the course menu. It is not labeled, but this border is actually the menu’s Collapse button.
If you look at the left-hand side of your desktop or laptop screen, you should see a gray bar. If you are using a tablet or phone, the bar will be blue and will only appear when the device is held in landscape mode. When you click or tap on this bar, the menu will expand so you can see and navigate your course options, including joining Collaborate sessions.
My instructor has posted a PowerPoint presentation with the slides they used during the class lecture, but I can’t open the file.
If you download the file to your computer, you will then be able to use the PowerPoint app to open the file, and to view and print slides from the presentation.
How do I upload a file in my course?
- Open the assignment. On the Upload Assignment page, review the instructions, due date, points possible, and download any files provided by your instructor.
- In the Assignment Submission section, select Browse My Computer to upload a file from your computer -OR- select Browse Cloud Storage to upload a file you have saved to your OneDrive account or other cloud storage account such as Google Drive.**
- If desired, type a comment about the file in the Add Comments section
- Click Submit. The Review Submission History page appears with information about your submitted assignment and a success message with a confirmation number. Copy and save this number as proof of your submission.
**If you experience difficulty getting the Assignment Submission to accept a Word document, try re-saving the document as a .pdf and uploading the .pdf version.