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Welcome to IT!

The UACCM Help Center will be happy to help with any computer issues you may be having.  Please email, phone, or just drop by our office.

UACCM Help Center

Library Complex, Room 103


Monday - Friday, 8:00 am - 4:30 pm

Network Account Access Forms and Policies

These documents are required reading for all new students and employees at UACCM.  Please read, understand, and follow the UACCM Acceptable Use Policy, the UACCM Information Systems Access Policy, and the UACCM Privileged Access Agreement (if required.)  All new users must also fill out and submit the UACCM Network Access Form. Instructions for filling out the UACCM Network Access Form may be found here.

Once you have completed and signed the UACCM Network Access Form, you must email a copy of the signed form to the UACCM Help Center.  The signed form must be submitted to gain access to the UACCM network.

UACCM Network Access Form.pdf

UACCM Acceptable Use Policy.pdf

UACCM Information Systems Access Policy.pdf

UACCM Privileged Access Agreement.pdf


Students: If you are having trouble using the PDF version of the UACCM Network Access Form, please use the following link to submit your form electronically.

Electronic Submission UACCM Network Access Form


Student FAQs

Here are some helpful hints that may get you up and running fast!


Installing Office 365
Installing Office 365 using Mozilla Firefox (.docx, 492K)
Installing Office 365 using Internet Explorer (.docx, 417K)
Turn off Clutter Folder Instructions for Office 365 (.docx, 145K)
How to Clear out History and Cache
Clearing Out History and Cache for Google Chrome (.docx, 112K)
Clearing Out History and Cache for Firefox (.docx, 87K)
Clearing Out History and Cache for Internet Explorer (.docx, 347K)
Clearing Out History and Cache on an iPhone and iPad (.docx, 523K)
Clearing Out History and Cache on an Android Phone (.docx, 128K)
Student Computer Account Form (.docx, 38K)
Computer Usage Policy (.docx, 21K)
Connecting to Wi-Fi on Campus (.docx, 117K)
Change your password (.docx, 65K)
Print Management
Print Management Instructions (.docx, 98K)
How to use OneDrive
How to use OneDrive (.docx, 436K)
Cell Phone UACCM Office365 Email setup
Android Email Setup Instructions (.docx, 640K)

These screen shot instructions are for setting up your UACCM email on an Android phone.  

Your screens may look somewhat different.

Look at the entries in ALL FIELDS CAREFULLY!!!

Iphone Email Setup Instructions (.docx, 415K)

These screen shot instructions are for setting up your UACCM email on an Iphone.

Your screens may look somewhat different.

Look at the entries in ALL FIELDS CAREFULLY!!!

Adobe Acrobat Reader is required to view and print PDF files.

LOGIN INFORMATION: Portal, Blackboard and Campus Computers


Student Username: first initial + middle initial + lastname + last 3 of student id    

Password: First initial (uppercase) + entire StudentID 

Usernames will not have any special characters (hyphen, etc) and can only be 20 characters long.  If a name is too long, the last part of a hyphenated last name (after the hyphen) will be used when possible.  If you don't have a middle initial in our system an 'X' will be substituted.

New students' computer/Portal/Blackboard accounts won't be available until the first day of classes/orientation.  Microsoft 365 accounts (email) can take an additional 24-48 hours to sync with our servers. 

You are considered a new student if you have sat out one semester.  

Student accounts are deleted a few weeks into the Spring and Fall Semesters if you are no longer enrolled in classes.



New and former students who do not have Computer/Portal accounts can access their UACCM information via the Campus Connect tab using your Student ID and Pin. Login information is provided on that tab.  You can view your demographic info, schedule, account holds, account balance, financial aid, transcript, etc.  

If your login does not work, first verify that you have the correct Student ID.  Second you can have your PIN reset by contacting the Registrars' office at 977-2052. 


To Change your e-mail, address or phone number

To change you e-mail, address, or phone number go to the CampusConnect tab.  In the Demographic Information portlet, select Click here to update your demographic data. Make corrections in the fields provided then click the "Make Changes" button.  



If you enter your password wrong 5 times, it will lock your account for your protection.  This applies to the computer, email, and Portal, all of which use the same login username and password.  The account will automatically unlock after 15 minutes, so you should be able to try again as long as you know your password. 


UACCM Office365 email

Students will use this link to access your email (also Employees from off campus)...

Sign in with your UACCM Email address & Password.



Email: first initial + middle initial + last name  + last 3 digits of your Student ID 

Password: UPPERCASE First Initial + your Student ID number  (initial must be uppercase, no dashes)

ie.         J999004321


It may take several days for your Office 365 email to be ready due to syncing between UACCM & Microsoft.

The only things supported by UACCM IT is Office 365 account logins & licenses.  For all other issues you will need to contact Microsoft support.  When you log into Office 365, there is a Need Help button on the screen. 

**See the Handouts section for instructions on setting up the email on your cell phone.


Name Change for Computer Accounts

If you submit a name change request with the Registrars Office, your computer account won't be changed until the following semester.  At that time your new account will be created and you will be given time to forward any email you need to keep from your previous email to the new email before the old account is deleted (watch your email for notifications).  

If you would like your Computer Account changed mid-semester, you can contact IT to request that.